According to the DGFiP, this year, 88.6% of tax households, i.e. nearly 34.5 million households, declared their income online or automatically, with the share of the number of online declarants continuing to increase slightly this year. (+2.7%, with 29 million declarations).
On the tax side, the distribution is fairly balanced between the number of people having to honor an additional amount of their income tax already paid for the year 2021, those who, on the contrary, benefit from a refund due to a too much, and, finally, those which are “in balance”, that is to say which have nothing to do:
- 14.2 million tax households are not affected by either a refund or an additional payment;
- 13.7 million, or 35% of tax households, benefit from a reimbursement this summer for a total amount of 11.5 billion euros (reimbursement carried out by the administration in two bursts: last July 21, and this Tuesday August 2nd) ; this figure is up on last year: 10.8 million households had benefited from these reimbursements, but for a total amount higher, by 16.3 billion euros;
- And, finally, 10.7 million (28%) have a balance to pay for a total of 22.5 billion euros. For these taxpayers, their amount due will be deducted directly from their bank accounts, in one or more instalments.
The telephone, the preferred channel for contacting taxes
With regard to exchanges between taxpayers and the administration, telephone calls (4 million during the 2022 campaign) remained by far the leading communication channel, ahead of email (2.5 million emails received ), and the reception of the public at the counter, with just under 2.2 million visits, a slight increase compared to 2021, but without however returning to its level prior to the coronavirus crisis.
” The 2022 declarative campaign took place in a serene climate “, welcomes the tax administration, reporting that the concerns of users have focused on general questions about the campaign, requests for assistance in making the declaration online, access to the tax account, “business” questions (connections adult children, property income, tax reductions/credits, payment of the balance to be paid, adjustment of the rate, etc.).
However, this campaign had encountered some hitches: delays in the sending of certain paper declarations by the tax authorities forced it to grant additional time to the taxpayers concerned.
Online declarations had also suffered technical problems: the service had been interrupted for around 72 hours a few days after its opening in April due to errors in the pre-filling of automatic declarations by civil servants.