When a PS5 game doesn’t work, or works poorly, Sony sometimes takes action and issues a refund. This is the case this time for this game which has been talked about a lot
There is nothing more frustrating than discovering that a video game for which you paid a high price is not as high quality as hoped. Worse yet, when it’s riddled with bugs, it can seriously drive us crazy. This is why, on PS5, Sony sometimes makes a generous gesture and occasionally accepts a refund to prevent the controversy from getting too big. What’s new about this?
A refund expected on PS5
Following multiple technical issues encountered by players during the launch of Suicide Squad: Kill the Justice League, PlayStation appears to be issuing refunds for unhappy customers. This game, which is a spin-off of the Batman: Arkham series, takes place in Metropolis and involves the Suicide Squad team of Harley Quinn, Deadshot, Captain Boomerang and King Shark, facing the threat of Brainiac and his henchmen .
However, a month after its release, Warner Bros. Discovery reported that the game failed to meet sales expectations. PlayStation users reported on Reddit that they were refunded for the purchase of the game after complaining about bugs preventing the title from running smoothly to Sony customer service.
Although PlayStation generally does not issue refunds to players dissatisfied with a game, the situation with Suicide Squad: Kill the Justice League appears different, as some players have reported that the platform has acknowledged the issues making the game unplayable, thus canceling their purchase and crediting the game amount to their account balance.
Players affected by blocking bugs have explained how they managed to get refunds by contacting PlayStation customer support via live chat on their website and providing extensive details about the issues they encountered. However, the decision to refund appears to be made on a case-by-case basis, with some players having had their refund requests refused. We at Gameblog gave it a score of 6/10, highlighting its many flaws. Even if the title also has some qualities such as its staging and its successful dynamic gameplay.