Microsoft continues its odyssey in the world of artificial intelligence. After its support for OpenAI and ChatGPTthe American giant wants to apply technology to the world of gaming, and therefore, to the Xbox.
The good thing about Microsoft is that the company founded by Bill Gates is such an empire that it can touch many sectors when it embarks on an adventure. This is the case with artificial intelligence, a technology in which the group is increasingly present, not only obviously in partnership with OpenAI, but also on its side with Copilot, or, today, with what is prepared for the Xbox ecosystem.
A chatbot for customer service
And one more chatbot! But this one should still be a little special, if we are to believe the information obtained The Verge. Microsoft is currently testing an AI chatbot for the Xbox ecosystem’s customer support service.
Connected directly to all of Microsoft’s support documents for its gaming environment, it could not only help players with their technical problems, but also carry out game refund tasks. More and more people are testing this chatbot now.
The role of AI in the Xbox ecosystem could increase in the future
The project is part of Microsoft’s desire to deploy various AI tools within the Xbox ecosystem. “ Microsoft is also working to integrate AI capabilities into content creation and gaming operations, as well as its Xbox platform and devices. These include experimenting with AI-generated art and assets for games, and testing games using AI » thus indicates The Verge.
And the use of artificial intelligence may not stop there. Microsoft is so ambitious on the issue that the group is considering using this same technology in moderation functions. Finally, AI assistants could in the future see the light of day directly in video games, in order to be used by players in progressing their adventure. Are we doomed to see AI appear everywhere?
Source : The Verge
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