Amazon buys medical appointment booking service


The e-commerce and cloud giant Amazon has just announced the acquisition of the company One Medical for 3.9 billion dollars.

But what does One Medical do? This company allows you to make medical appointments online, similar to what we know in France with, for example, Doctolib. One Medical practices two models: the sale of services to patients and the sale of services to companies as part of its BtoBtoC offer.

“One Medical combines face-to-face care with digital and virtual health services, making it easier for patients to book appointments, renew prescriptions, access up-to-date medical records, and improve their state of health” can be read on the press release mentioning the takeover.

One more step for Amazon in the field of health

“We believe healthcare is high on the list of experiences that need to be reinvented. Making an appointment, waiting weeks or even months to be seen, taking time off, driving to a clinic , find a parking space, wait in the waiting room and then in the exam room for what is too often a rushed few minutes with a doctor, then take another trip to the pharmacy – we see plenty of opportunities for both improving the quality of the experience and giving people back valuable time in their days,” says Neil Lindsay, SVP of Amazon Health Services.

The takeover of One Medical is one more step for Amazon in the field of health. The company took over the start-up specializing in telemedicine Health Navigator in September 2019. In the process, Amazon launched Amazon Care in February 2020, a medical teleconsultation service for employees. Amazon also launched Amazon Pharmacy, a prescription drug sales and delivery service in the United States following the acquisition of PillPack.

All of Amazon’s healthcare business is powered by its AWS cloud computing platform. Some bricks of its cloud offer are also specially dedicated to the processing of health data, such as HealthLake, launched last summer in the United States.

Recently, Oracle bought electronic medical records specialist Cerner for $28.3 billion.





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