Leaked documents from Amazon reveal how the company is struggling to retain employees.
According to internal group documents, disclosed by the site Engadgetonly a third of the company’s new hires stayed for more than 90 days before quitting or being fired in 2021.
Updated 10/19/22 11:00 AM, response from Amazon:
Amazon wished to respond to this article in order to give its own point of view, here it is:
“At Amazon, we are aware that it is our employees who contribute daily to our success. That’s why we continuously evaluate our processes in order to improve. Attrition is something all employers face, but we want to do everything possible to make Amazon an employer of choice. We achieve this by offering attractive salaries and benefits, a safe working environment and strong development and training opportunities that are proven and continuously improved. »
Employees who don’t want to stay…
This report is the latest evidence that Amazon has serious problems retaining its employees. Not only do two-thirds of them leave less than 3 months after being hired, but the document also indicates that an employee is twice as likely to leave the company on his own than to be made redundant.
This attrition rate costs Amazon nearly $8 billion a year. A significant figure if we reduce it to its turnover which was around 33 billion dollars last year.
In addition to struggling to keep employees, Amazon has already been widely criticized for how it handles layoffs. Earlier reports said last year that the group was filtering out the bottom 6% of employees and not informing those at risk of losing their jobs so they could try to improve their performance.
A problem beyond warehouses
Many warehouse workers have already made it very clear why they don’t necessarily want to stay in their jobs, lamenting their working conditions. But the report revealed by Engadget indicates that the problem with employee departures goes beyond Amazon’s warehouses.
Managers are also leaving due to development and promotion issues. Recall that David Niekerk, former director of human resources at Amazon, had updated its internal policies in the New York Times to prioritize the hiring of young graduates rather than providing internal development opportunities.
Another reason: the training programs provided by Amazon. These would be essential to be able to progress within the company. But apparently, these formations are managed in a disorganized way.
Source : The Verge
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