Anti-spam: beware, Gmail is changing the rules, with more false positives

In his fight against Spam
, Google may have gone a little overboard. Messaging gmail
is the subject of many complaints after its users realize that many legitimate emails end up in the spam folder rather than in the mailbox.

Gmail has guides in place to help users avoid this inconvenience, but they are not very accessible to ordinary people.

Spam everywhere, email nowhere

Two months ago, Gmail tightened the functioning of spam handling modes to ensure that users have the least unpleasant experience possible. Unfortunately, if parameters not accessible to the general public have not been correctly configured, many legitimate emails can end up in the spam folder. Many complaints from surprise people have been recorded and Google has tried to clarify things, especially on the side of companies that use Gmail.

On its dedicated support page, Google explains the main reasons for the problem in these terms: If spammers send forged messages using your organization’s name or domain, people who receive those messages may report it as spam. This means that legitimate emails from your organization can also be marked as spam. Over time, your organization’s internet reputation can be negatively affected “.

To minimize this problem, Gmail advises to configure three things: the SPF, then the DKIM and finally the DMARC. The explanations are on the dedicated page, here in source.

Sources: google
, Ubergizmo