Artificial intelligence, this “digital ogre” that worries workers

The day she discovered the images that the Midjourney generator was capable of producing using artificial intelligence (AI), Catherine stayed ” agape “. A question quickly came to the mind of the Parisian graphic designer: “How can we still exist? » Faced with these quality creations, produced instantly and almost free of charge, she felt “dispossessed of [son] expertise. On a psychological level, it’s devastating, we lose self-confidence”. She said to herself “pessimistic for the future of [son] job “.

The feeling of” anguish “ felt by Catherine is the same as that which today upsets Chloé, a communications manager, who thinks that her work will not, within a few years, have “more value”. Or the one that leads Pierre, an accountant, to think about a career change. Will artificial intelligence be this “digital ogre”, as Chloé calls it, who will absorb jobs in certain sectors of activity? The question remains unanswered today, as projections on the subject prove delicate. Many organizations recognize that in this area, vagueness has prevailed for months now.

“The direct impact of AI on our businesses remains enigmatic to this day”, summarizes Valérie Decaux, HR director of the La Poste group. French companies are today essentially at the experimentation stage. And the use of generative AI tools to create content (meeting agenda, etc.), although it has progressed rapidly, still remains poorly structured.

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However, the use of AI-based solutions (and more generally task automation tools) troubles a significant proportion of employees. Alongside the curious, even the enthusiastic, “a large number of workers (three in five) are worried about losing their jobs to AI in the next ten years, especially those already working with it [elle] »according to a study by the Organization for Economic Cooperation and Development (OECD) published in July 2023 and focused on the finance and manufacturing industry sectors.

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Whether it is a realistic or fantasized vision, the fear of being replaced by the machine is there. But she is not the only one. In fact, the arrival of automation tools can activate different psychological mechanisms among the employees concerned. This is the case, for example, in industry, where AI systems are being tested to automate quality control of produced parts. Solutions that employees previously responsible for this mission often see arriving with fear.

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