Prime Minister Gabriel Attal and Minister of Public Services Stanislas Guerini (center background) pose among the staff of “France Services” in their structure in Sceaux, April 23, 2024 (AFP/Ludovic MARIN)
Gabriel Attal wanted on Tuesday to put artificial intelligence (AI) developed in France “at the service” of users and civil servants and announced the creation of 300 additional France Services houses by 2026 to “simplify” the daily lives of French people in their procedures administrative.
“Let’s dare to put AI at the service of the French. Let’s debureaucratize the administration and simplify daily life,” said the Prime Minister after visiting the France Services house in Sceaux, in Hauts-de-Seine, which already uses generative AI 100% French.
Gabriel Attal made this trip after bringing together around fifteen ministers in Matignon for an 8th interministerial committee of the Civil Service (CITP).
The tax administration will deploy a 100% French AI named Albert, designed by the interministerial digital department (Dinum), “to write responses to the 16 million annual online requests”, he said.
Each response will nevertheless be validated or modified if necessary by an agent. “But the analysis of regulations will be automated, responses drastically accelerated and the work of agents made less painful and more interesting,” he argued.
Likewise, 4,000 environmental projects submitted each year to regional environmental directorates will now be “pre-instructed by an AI”, such as wind farm or urban development projects.
This AI will also be used “from the end of the year” to automate the transcription of legal hearings, the filing of complaints or medical reports. It will also be used for the detection of forest fires or the HR management of civil servants.
“The boring tasks are for AI, and for public officials, the link with our fellow citizens,” promised Gabriel Attal.
Faced with the proliferation of acronyms in the administration, he also announced the launch of an audit, “ministry by ministry, to review all online content and forms” and make administrative language “intelligible, accessible “.
The head of government finally confirmed that the online voting proxy, possible in the next European elections, would be extended to other ballots.
Since mid-April, it has been possible, as long as you have a new version of identity card, to give your proxy for the European elections of June 9 online, without having to go to a police station or brigade of gendarmerie.
Gabriel Attal also announced the extension of the France Services spaces, which allow users to get help with most of their administrative procedures, to 300 medium-sized towns by 2026, which will bring these “houses” to 3,000.
© 2024 AFP
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