If the unions are to be believed, resignations have never been so frequent among new bank account managers. MoneyVox is calling for evidence to understand why this once coveted profession seems to be in decline.
A real vocational crisis. According to the SNB CFE-CGC, the leading trade union in the sector, 60% of employees who join retail banking have already left after 5 years. And the networks seem to be having more and more trouble finding replacements for them.
How to explain that the job of bank adviser, once in demand, now attracts so little? Why do retail banks have so much trouble retaining their employees? To find out, MoneyVox wishes to give the floor to the main parties concerned, in a series of articles to be published.
You are individual customer charges? Do you work in a bank branch, in direct contact with customers, or on a telephone platform? Contact us for testify to the evolution of your profession:
- your motivation;
- your degree of accountability;
- the missions entrusted to you;
- the objectives assigned to you;
- your working conditions in general;
- your salary conditions;
- your relationship with customers;
- the impact of Covid;
- etc
If you want to share your experience, you can join the following address: [email protected], specifying your position, your seniority and the bank for which you work. If you wish, your contribution will be anonymized.
Many thanks for your participation!