Conso recall alerts consumers to the use of this electric scooter. Due to a defect, it presents a risk of falls and injuries to users.
Consumption reminder is a government site that aims to monitor food and non-food products with the aim of alerting consumers to potential danger. In this sense, alerts are given every day. Recently, it was a sheep’s cheese which presented a risk of contamination. There was this candle sold everywhere in France which risked injuring consumers due to a projection of hot wax. Not to mention this popular children’s game which can cause irritation.
You will have understood, the alerts can concern any product. On June 17, a gadget of a different caliber passed into the expert hands of the control authorities: an electric scooter. According to experts, this transportation device can cause risks of falls or injuries. The product has therefore been recalled, and consumers should no longer use it.
The rest after this ad
The scooter in question is a scooter from the Dualtron brand, under the reference Dualtron Mini Special 52V 13Ah, whose GTIN number is as follows: 3701122102647. As part of the legal recall notification, around a hundred scooters were recalled. To find out if yours is affected, just find out the serial number on the bottom of the scooter and compare it to those on the list being recallede.
Please note that this scooter, which is considered a travel device, was marketed on 09/22/2023 to be withdrawn on 12/31/2023, i.e. approximately 3 months later. The geographical sales area concerns the whole of France. The machine was, for its part, distributed by the brands Boulanger, Fnac and Darty.
The rest after this ad
A scooter from the Dualtron brand
“The machine is constructed in such a way that there is a risk of injury/fall when moving it”, This is what Rappel Conso stipulates on the scooter recall sheet. As such, the risks incurred are “external injuries” and a “electrical shock”. For these reasons, you are invited to no longer use the scooter until repaired. For this, a number is made available: 0184194855. This is a customer service to which you can turn for information on the procedure as well as on the repair methods.
The rest after this ad
Finally, additional information is communicated regarding product defects: “replacement of the charger cable with a 2m long cable deactivation of cruise control activation of step start addition of a second layer of insulation on certain electrical cables”, how Rappel Conso informs it. The procedure will end on August 17, 2024.