In order to find out which airport is the most passenger-friendly, the travel platform "Omio" examined a total of 30 capital city airports in Europe. The experts compared certain equipment features and awarded points – for example, whether there were enough showers, quiet areas, charging stations and lounges. But other points also played a role: the journey to the airport, the comfort and the punctuality of the flights.
In addition, "Omio" assessed the number and quality of the leisure facilities on offer, i.e. which shops, restaurants and children's playgrounds there are. The best airport scored 100 out of 100 points, the worst 0.
Europe's most passenger-friendly airport: Madrid (MAD)
The international one cut the best Madrid Barajas Airport (MAD) with 100 points. It "not only has all the examined equipment features, from relaxation areas to showers to children's playgrounds, but also a wide range of shops and restaurants," writes the travel portal. 133 shops and 54 restaurants and bars would be available to passengers in Madrid. Just few flight cancellations and Above average number of punctual flights made Barajas the best and most passenger-friendly airport in Europe.
The came in second place Rome Fiumicino Airport (FCO) with 93.4 points and over 140 stores. In third place is the Amsterdam Airport Shiphol (AMS) with 90.4 points.
German Airport: Berlin (BER) in 10th place
A German airport also made it into the top ten: "Shortly after the opening, the Berlin one can be found Capital airport BER in a European comparison again in 10th place ", it says in the ranking. 35 shops and 39 restaurants and bars supplied around every day 93,000 passengers. The new building has all the important equipment features, such as relaxation area, showers, socket places, pharmacy, lounges and smoking area. Also connect two S-Bahn lines the city center, about 20 kilometers away, with the airport south of Berlin.
The worst, however, performed Zagreb Airport (ZAG) from. It did not score any points in the overall rating, in particular the equipment and leisure options left a lot to be desired by the experts.