As soon as launched, as soon as hacked. The new one-stop shop for businesses has been the victim of a cyberattack in recent days. Inaugurated by Bercy on January 1, 2023, the portal no longer worked three days after its opening. A nameless hassle for professionals, already critical of the forced digitization of procedures.
“A major computer attack“
“Despite numerous security tests, we suffered a major computer attack“, recognized the entourage of Bruno Le Maire, Minister of the Economy, in the columns of the Parisian. Three days after the portal was put online, the site managed by Bercy experienced significant slowdowns. Supposed “simplify and centralize“administrative procedures, the platform had to be temporarily closed, to the chagrin of entrepreneurs. Many professionals expressed their inability to access the site’s various tools on Twitter.
The minister’s entourage evokes an automated computer attack that would have created “100,000 change requests per second.” And to specify: “As a result, the interface grinds and cannot take requests into account.“A denial of service attack that would have completely saturated the system before taking it out of service.
Repeated bugs
The services of the ministry would have finally succeeded in correcting the fault this Saturday. An incident that adds to an already long list of bugs on the platform. According to Le Figaromany companies had already reported in the previous days “connection difficulties“, of the “fields not accessible for mandatory data“, or a “too much information requested from business leaders.“A half-hearted launch justified by the number of physical procedures to be dematerialized on this new portal, according to Bercy.”We do not go from 30% to 100% of dematerialization without jolts“, then justified the ministry.
As a reminder, the electronic business counter (one-stop shop) replaces the six formalities centers existing until December 31, 2022. All operations related to the creation, modification, or termination of a professional activity must be performed from this new service. In total, no less than 70,000 procedures are recorded throughout France each week.
Last October, the digitization of procedures had already aroused an outcry. François Hurel, president of the Union des autoentrepreneurs (UAE) then spoke to AFP of a “nebulous and counter-intuitive registration process, requiring at least nearly two hours of time to be finalized.“Last week’s incident should not fail to rekindle the controversy.