(AOF) – The airline Southwest has pledged to reimburse travel, hotel, catering and car rental costs to passengers whose flight was canceled due to the extreme cold snap that took place. fell recently on the United States. It has thus created a dedicated page for customers to submit refund requests and find their luggage. Southwest Airlines plans to resume normal operations with minimal disruption this Friday, December 30.
The airline was affected by the historic storm that hit the United States over the Christmas weekend. The Dallas-based company had then cut thousands of flights in recent days and struggled to restore normal operations.
The US Department of Transportation had expressed concern about Southwest Airlines’ “unacceptable” rate of cancellations and delays.
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The end of a duopoly?
For several decades, the American Boeing and the European Airbus have shared 99% of the world market for airliners with more than 110 seats. This market weighs more than 100 billion dollars per year. However, this duopoly seems to be weakened in 2022 for several reasons. First, for the first time, two medium-haul single-aisle aircraft, the Chinese Comac’s C919 and the Russian Irkut’s MC-21, are about to enter service. Added to this is the Boeing 737 MAX crisis. With the cessation of deliveries of this aircraft between 2019 and 2021, the production balance has been broken. In 2021 Boeing posted 340 deliveries, with Airbus remaining well ahead with 611.