(AOF) – Capgemini and Google Cloud have announced a major extension of their long-standing strategic partnership in data analytics and artificial intelligence (AI), creating a global Generative AI Google Center of Excellence. Cloud (CoE) to help businesses realize the full potential of AI technologies. “The new CoE will help customers advance their business transformation goals, improve engagement with customers, and accelerate value creation from investments in AI,” the two groups explained.
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Key points
– One of the world leaders in digital transformation founded in 1967;
– Turnover of €22 billion achieved 31% in North America, 19% in France, 12% in the United Kingdom & Ireland and 29% in the rest of Europe;
– Three main businesses: applications and technology for 63% of revenues, operations and engineering for 29% and strategy and transformation for 8%;
– Business model declined between “Customer First“, “Intelligence Industry“ and “Enterprise Management“, with an aggressive offer in the cloud and digital (65% of revenues);
– Split capital (8.6% for directors and employees), with a 14-member board of directors chaired by Dominique Hermelin, Aiman Ezzat being managing director;
– Sound financial position with debt reduced to €2.6 billion compared to €9.7 billion in equity and €3.8 billion in cash.
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– 2025 ambition of a 7 to 9% increase in revenues and an operating margin of 14%;
– Innovation strategy supported by a global network of technology and innovation directors and, for customers, a global network of 21 AIE (Applied Innovation Exchange):
– 3 strategic pillars: the cloud, data & AI and the monitoring of future waves of technology,
– internally, coordination of centers of excellence,
– investments in start-ups and Catalyst program support,
– several hundred industrial and academic partnerships;
– 2040 environmental strategy validated by the SBTi:
– 90% decline vs 2019, in CO2 emissions on scopes 1 to 3 (-29% in 2022),
– increased use of renewable energies for electricity (87% vs 53% in 2021),
– transition to a low-carbon economy via solutions for customers to reduce their carbon emissions by 10 Mt in 2030,
– Spin-offs from investments in Italy;
– Dynamism in Asia, driven by acquisitions, and in the cloud, industry intelligence and customer relationship management;
– Acceleration of acquisitions;
– Good visibility with order intake equal to 1.1 times the annual turnover.
Challenges
– High sensitivity of the result to personnel costs (2/3 of operating expenses), 59% of the personnel being “offshore”;
– Launch at the end of 2022 of Bleu, a joint venture with Orange for a trusted cloud;
-Continued increase in the profitability of activities in France;
-After a 21% increase in turnover, 2023 objective of 4 to 7% growth in revenues, an operating margin between 13 and 13.2% and free cash flow of more than 1.8 billion €;
– 2022 dividend of €3.25.
Learn more about the IT / DSE sector (digital service companies)
Growth hampered by recruitment
According to a study for Numeum, the digital professional organization, 79% of companies in the sector consider that their growth is hampered by the shortage of talent in the face of demand driven by digital transformation. Digital services companies forecast 5% growth for 2022. Several levers are activated by companies to attract talent, in particular remuneration, while average salaries have generally increased in the IT sector. New work organisations, career development prospects and meaningful assignments are other assets. Capgemini has therefore adopted a new agreement offering up to 70% telework to all employees. These adaptations are essential as a report from the Department of Research, Studies and Statistics (Dares) and France Strategy establishes that IT professions will be among those who will recruit the most by 2030. .