Change at Vodafone Kabel: The TV frequencies are now changing here

• Do you have a problem with Vodafone TV reception? This may be due to a change in frequencies in the provider’s cable network.
• Up to 350 stations are affected by this. The changeover has been underway since August 2022.
• The process is currently reaching the Ruhr area, among others.

There are currently more and more reports of problems with TV reception in our Vodafone cable fault reporter. However, there is currently no known problem. Therefore, the difficulties are probably related to a frequency change by the provider.

Vodafone’s cable TV network is currently being standardized. For this purpose, the company is making changes to the reception frequencies. The changeover is taking place gradually and began in Nuremberg in August 2022 and is far from complete.

As information available to Netzwelt now shows, Vodafone will clearly miss the time targets it has set for changing channels in its cable network. Due to two major interruptions around the 2022 World Cup at the end of last year and again from the end of January to the beginning of April 2023, it is no longer possible to achieve the targeted goal of completion in July 2023.

The reason for this is greater preparations than had been assumed in the federal states of Vodafone West (formerly Unitymedia), namely Baden-Württemberg, Hesse and North Rhine-Westphalia. The cable channel conversion will only begin there once the measures in the other federal states have been completed – probably in the second half of 2023.

What is certain is that the full digitalization of cable radio will take until the turn of the year. The reason is the same here. In the other 13 federal states outside the former Unitymedia area, Vodafone had already completed the shutdown of the analog radio signal in 2018.

The changeover is currently taking place in these regions

You can find out when you will be affected by the change on this Vodafone website. According to the unofficial Vodafone Cable Helpdesk forum, the following regions will be affected by the change in the next few days:

• November 9th: Münster
• November 14th: Villingen-Schwenningen, Kassel
• October 31st: Frankfurt am Main and the surrounding area
• November 16th: Ravensburg
• November 21st: Sigmaringen
• November 28th: ​​Bensheim
• November 30th: Pouring
• December 5th: Gelsenkirchen, Bergisch Gladbach, Cologne, Odenthal, Rösrath and Marl
• December 7th: Kassel

Vodafone cable customers have to keep this in mind when changing channels

So if you can’t receive some channels via your Vodafone cable connection at the moment, you shouldn’t panic. A station search usually provides a quick remedy here. Vodafone points out that the change will occur automatically in the vast majority of cases.

Anyone who uses receivers from Vodafone, Unitymedia or Sky doesn’t have to do anything other than check the changes the following day. If you use other devices, you may have to carry out a manual channel search, as mentioned.

By the way, if the station search doesn’t bring any improvement, you can find out about possible outages in the Vodafone network in our fault reporter.

A notice: Do you live in rent and is your cable connection provided by your landlord? Then you’ll have to sign your own TV contract soon. Because cable television via the landlord will end by June 30, 2024 at the latest due to a change in the law.

Current disruption map from Vodafone Kabel Germany

This outage map was last updated on November 11, 2023 at 3:28 p.m. You can find a more current version in our fault reporter for Vodafone Kabel Deutschland. We will also try to help you – as far as possible – to resolve the problem.

Cities and regions affected

• Hamburg
• Berlin
• Munich
• Hanover

Most common disorders

• Other problems (0.64%)
• Internet connection problems (28.18%)
• Problems login cable email (1.45%)
• Login (0.48%)
• TV reception (60.71%)
• Website (1.45%)
• Telephone connection problems (7.09%)

Report fault

Fault detector from netzwelt.de

We continuously measure the availability of Vodafone Kabel Deutschland’s servers and services and show you any problems or disruptions. Here you can find the current fault status for Vodafone Kabel Deutschland, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.

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