She had particularly attracted Digital with its unwrapped coffee balls, so we decided to award it a 2022-2023 star, despite some flaws observed during its test. Unfortunately, a few months after its launch, CoffeeB’s Globe coffee maker would be the victim of numerous breakdowns, or at least enough to be removed from the Fnac and Darty brands. The manufacturer himself would be at the initiative of this withdrawal.
A batch of machines damaged during transport
Contacted by our editorial staff, CoffeeB explains that a batch of machines intended for the Fnac Darty group suffered damage during transport by train. “These caused technical problems that could go as far as machine breakdown”, specifies the manufacturer who therefore preferred to recall all of its devices engaged in the distributor’s network. They will be replaced by “100% functional machines”.
The Globe should therefore be back in the Fnac and Darty brands shortly. CoffeeB is planning a “reinstallation of the store fleet in March 2023” and add have “optimized the mode of transport”.
Given the circumstances, we could also have expected the manufacturer to recall coffee makers marketed in the distribution group’s brands, but he claims to have an after-sales service “efficient and quick”. In the event of a problem, you can contact them via the form available on the Help button on the website, by sending an email to [email protected] or by calling 06 66 94 17 42 from Monday to Friday between 9:30 a.m. and 12:30 p.m. or between 1:30 p.m. and 5:30 p.m.