Commerzbank customers are currently unable to access parts of the banking service’s online offering. We will inform you about the current disruption.
On Monday afternoon around 3:20 p.m. we received more and more reports that Commerzbank services were affected by a disruption. Numerous users report about our fault indicator that the problems mainly occur with online banking and when logging in.
Customers are currently having difficulty making online payments or even logging into the online banking service. The problems occur in different parts of Germany.
Has Commerzbank already commented?
Commerzbank has not yet issued an official statement on the problems either on the official website or on the official Twitter channel.
Current disruption map from Commerzbank
This disruption map was last updated on April 23, 2023 at 06:17. You can find a more up-to-date version in our fault reporter for Commerzbank. We will also try to help you – as far as possible – with troubleshooting.
Affected cities and regions
- Plettenberg
- Herzberg am Harz
- Berlin
- Munich
Most common disorders
- Other problems (14.81%)
- Login (14.81%)
- Online banking (44.44%)
- Apps (22.22%)
- Website (3.70%)
- Problems with EBICS (0%)
- Problems with FinTS (HBCI) (0%)
- Problems on Android (0%)
- Issues on iOS (0%)
- Connection problems (0%)
Report fault
Fault indicator from netzwelt.de
We continuously measure the availability of Commerzbank’s servers and services and show you any problems or disruptions. Here you will find the current fault status for Commerzbank, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.
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