Etiquette expert reveals
The perfect 3-word response when someone is rude to you
Taking a deep breath is often the first reaction when you find yourself in an uncomfortable conversation. However, there are also three words that can help you when someone becomes unfriendly.
Always finding the right words is not that easy. How do I react in an unpleasant situation or to an argument? People often take out their frustration on you, even though you can’t do anything about the situation. An etiquette expert knows how best to react in such a case.
Psychology: This question can slow someone down
Sara Jane Ho, who graduated from Harvard Business School, reveals that it often only takes three simple words to end or calm down a heated conversation. Find out what they are in our video.
Source used: cnbc.com