Congstar is known for cheap tariffs in the Deutsche Telekom network. Here you will find all the information about prepaid offers, contracts from Fair Flat to Congstar X to Allnet Flat and current cell phone contract promotions. We also answer the most important questions and answers about Congstar.
Contents:
Congstar: current offers for tariffs
Congstar is currently offering its tariffs for new customers with interesting discounts. In particular, those who want to conclude a contract with a large data volume and without a term currently benefit twice – from more gigabytes and a connection fee of 0 euros instead of 35 euros.
If you are looking for a prepaid tariff, you can also save on the two “big” tariffs, but only until February 28th. – Congstar increases the included data volume from 3 to 5 and from 5 to 8 gigabytes.
You can read all the details about the current tariffs in the further course of this article. Alternatively, you can also jump directly to the Congstar offer page:
Directly to all tariff offers at Congstar!
Current mobile phone offers at Congstar!
Congstar: all contracts for new customers at a glance
Congstar has different tariffs on offer. With a click on the following links you jump directly to the appropriate place in this article:
- All-net tariffs: always with SMS and telephone flat rates in all networks, with or without a contract period
- Congstar X: Here’s a whopping 200 GB of data per month and two SIM cards. Goodbye, DSL connection
- Fair flat contracts: perfect for everyone who sometimes needs a lot and sometimes a little data
- Prepaid tariffs: with or without a telephone flat rate, with little or a lot of data – and always without a term
Congstar tariff: Allnet flat rate for surfers and telephone users
As the name suggests: the all-network flat rates come with a flat rate in all German cell phone networks as well as in the landline network. Depending on the tariff, the contracts include between 3 and 20 gigabytes of data volume in Deutsche Telekom’s 4G network. All tariffs are available with a term of 24 months and without a term. If you opt for the version without a running time, you pay a higher connection price – at least normally.
Allnet Flat S | Allnet Flat Extra M | Allnet Flat M | Allnet Flat L | |
---|---|---|---|---|
inclusive volume | 3GB | 8GB | ||
5G tariff | no | no | no | no |
bandwidth | max. 25 MBit/s | max. 25 MBit/s | max. 50 MBit/s | max. 50 MBit/s |
monthly fee | €12.00 | €18.00 | €22.00 | |
One-time costs (no term) | €35.00 | €35.00 | ||
One-off costs (24 months term) | €15.00 | €15.00 | ||
Allnet flat rate | Yes | Yes | Yes | Yes |
particularities | – | – | – | – |
Link to tariff | Allnet Flat S at Congstar | Allnet Flat M at Congstar | Allnet Flat M at Congstar | Allnet Flat L at Congstar |
Notice: If you conclude a Congstar contract in stationary retail, you will get worse conditions. The standard data volume of the Allnet Flat S, M and L contracts is then only 2, 6 or 10 gigabytes. The way via Congstar.de is worthwhile.
If you decide on a contract with a term of 24 months, you also have the option of booking a device on the Congstar website. Depending on the device, a one-off down payment and a monthly installment are due. Fortunately, Congstar clearly shows you how much you effectively pay for the device over the term.
Directly to the Allnet-Flat offers at Congstar!
The detailed tariff details including roaming prices & Co. can be found in the price list for the Congstar Allnet Flat tariffs (PDF).
Congstar tariff: Congstar X with 200 GB of data
You can cancel your DSL connection with the “Congstar X” tariff. It contains two SIM cards with a whopping 200 GB data volume. For example, you can use one SIM card in your smartphone and the other in an LTE router.
Congstar X | |
---|---|
inclusive volume | 200GB |
5G tariff | no |
bandwidth | max. 50 MBit/s |
monthly fee | |
One-time costs (no term) | €35.00 |
One-off costs (24 months term) | €15.00 |
Allnet flat rate | Yes |
particularities | two SIM cards |
Link to tariff | Congstar X |
Directly to the Congstar X tariff!
The detailed tariff details including roaming prices & Co. can be found in the product information sheet for Congstar X (PDF).
Congstar tariff: Fair flat rate for flexible
The Fair Flat is an exciting mobile phone tariff for those with changing data usage. At the end of the month, you only pay for as much data as you have used. So that the costs don’t get out of hand, you can choose a specific level for each month. If you consume less, you only pay for the lower level. In the most economical case and with less than 5 gigabytes consumption, that’s 15 euros. The Fair Flat has no minimum term and can be canceled on a monthly basis.
Data tier 5GB | Data tier 8GB | Data tier 12GB | Data tier 18GB | |
---|---|---|---|---|
inclusive volume | 5GB | 8GB | 12GB | 18GB |
5G tariff | no | no | no | no |
bandwidth | max. 25 MBit/s | max. 25 MBit/s | max. 25 MBit/s | max. 25 MBit/s |
monthly fee | €15.00 | €20.00 | €25.00 | €30.00 |
One-time costs (no term) | €35.00 | €35.00 | €35.00 | €35.00 |
Allnet flat rate | Yes | Yes | Yes | Yes |
particularities | Monthly base price at €15.00 per month for 5 GB. Depending on the upgrade to higher data levels, the monthly basic price increases. |
Straight to the fair flat offers at Congstar!
For five euros a month you double the LTE speed. You then get up to 50 MBit/s downstream, uploads accelerate from 10 MBit/s to a maximum of 25 MBit/s. You can find detailed information about Congstar’s fair flat rate in the product information sheet (PDF).
Congstar tariffs for existing customers
Existing customers mainly get discounts from Congstar if they sign a second contract. Depending on the current campaign, you can save up to 20 euros a month with Congstar. However, the benefits each require a term of 24 months.
Congstar: Prepaid offers at a glance
Congstar currently offers four different prepaid tariffs. A special feature is the “Prepaid as I want”, which you can tailor to your personal needs, with data volume, telephony and SMS. Then there are three other tariffs, all without an SMS flat rate, by the way. In the Basic S you have 500 megabytes of monthly volume and 100 minutes included. A telephone flat rate is included in the Allnet M and Allnet L prepaid tariffs. You will also receive until 28.02. additional data volume for free and then you have 5 or 8 gigabytes included volume.
Prepaid as I want | Basic S | Allnet M | Allnet L | |
---|---|---|---|---|
inclusive volume | up to 5GB | 500MB | ||
5G tariff | no | no | no | no |
bandwidth | max. 25 MBit/s | max. 25 MBit/s | max. 25 MBit/s | max. 25 MBit/s |
Price per 4 weeks | from €0.00 | €5.00 | €10.00 | €15.00 |
one-time costs | €9.99 | €9.99 | €9.99 | €9.99 |
Allnet flat rate | optional | no 100 minutes included €0.09 per SMS | Telephony: yes €0.09 per SMS | Telephony: yes €0.09 per SMS |
particularities | Mix of minutes, SMS and data freely configurable | – | – | – |
Link to tariff | Prepaid as I want at Congstar | Basic S at Congstar | Allnet M at Congstar | Allnet L at Congstar |
Straight to all prepaid offers at Congstar!
As usual, the prepaid tariffs at Congstar have no minimum contract term. You pay for a four-week period in which you can use the volume you have booked. Here you will find all the details about Congstar Prepaid as I want (PDF), Basic S (PDF), Allnet M (PDF) and Allnet L (PDF).
Congstar: questions and answers
Where can I find the Congstar hotline or customer service?
You can reach Congstar’s customer hotline by calling 0221 / 79 700 700. The customer service hotline is available Monday to Saturday from 8 a.m. to 10 p.m. and Sundays and public holidays from 9 a.m. to 6 p.m. You can reach the Congstar customer service via WhatsApp on 0221 / 79 700 100.
Last but not least, you can also use Facebook, Twitter or use the contact form on the website linked above to get in touch with Congstar. You can see all contact options with customer service clearly on the website: “Contact to Congstar”.
Where can I top up prepaid credit with Congstar?
You have several options to top up your prepaid credit at Congstar:
- Via the browser in your personal customer account. For your selected prepaid tariff, click on “Top up credit”.
- Directly via the Congstar App (Play Store / Apple App Store). That’s how it works on the go without any problems!
- Via WhatsApp message to +49 175 222 4565 (simply send top-up amount: €15, €30 or €50)
- By text message to 22011 with “top up” + “amount” + “top up PIN”, e.g. e.g. “Recharge 15 1234”.
- Activate comfort top-up: Your account will be automatically topped up here as soon as the balance falls below €5.
- You can top up cash code credit from retail via “*101*” + “Cash Code (13 digits) + “#” + calls.
- At compatible EC machines via the “Top up mobile phone” function. Simply select “Congstar” and follow the instructions.
- For more local charging options, Congstar offers a charging finder on its website.
Can I use my Congstar tariff as an eSIM?
If you are already a Congstar customer, you can simply apply for an eSIM by telephone. To do this, call customer service on 0221 / 79 700 700 and ask for an eSIM. The eSIM will then be made available in your customer account. In any case, please check this list beforehand to see whether your end device is eSIM-capable. Caution: Once you have activated the eSIM, your old SIM card will no longer work.
Is there a problem with Congstar right now?
You can find out whether there are currently faults at Congstar at alle disturbances.de.
How can I cancel my Congstar contract?
There are several ways to terminate your Congstar contract. The easiest way is either via your personal customer account or the termination form on the Congstar website. Alternatively, you can also cancel by post to “congstar GmbH, Postfach 1165, 61466 Kronberg”.
How can I query my Congstar balance?
The easiest way to query your Congstar balance is via the mobile phone code “*100#”. Alternatively, you can also find out the credit in the Congstar App (Play Store / Apple App Store) or via your personal customer account.
How does number portability work with Congstar?
It’s worth taking your existing phone number with you to Congstar. Here you get a bonus of 10 euros credited to your Congstar account. You can find the various options for taking your phone number with you to Congstar and also from Congstar to a new provider on this website.
Does Congstar have 5G?
As of February 2022, Congstar does not offer any 5G tariffs. Congstar has not yet announced tariffs with 5G. As soon as this changes, we will inform you about it here.
And you?
Do you have personal experiences with Congstar that you would like to share with the NextPit community? Have you found any special offers or tricks? We look forward to your feedback in the comments!