Near Lisieux, in Calvados, residents were deprived of optical fiber for weeks, particularly during the holidays, sometimes experiencing real digital isolation.
Since mid-December, sometimes even early October for some, the inhabitants of Courtonne-la-Meurdrac (Calvados), near Lisieux, have been faced with a very annoying persistent fiber optic outage. And it is not due to an act of vandalism. If citizens asked the operators and the network manager to act, on several occasions, many of them still remained frustrated until this weekend, a few hours before New Year’s Eve.
Residents deprived of optical fiber and powerless
Residents waver between despair and frustration. Among those affected, we find the mayor of Courtonne-la-Meurdac, Éric Boisnard, deprived of the Internet for the past two weeks. Therapist and coach Christine den Boer was cut off from landline telephone, television and landline Internet from December 15 to 28. Problematic, when most of your work depends on videoconferencing.
The objectives are focused on Altitude Infra, the manager of the fiber optic network, an infrastructure operator specializing in fiber optics. It was in one of its cabinets that the fault was actually detected. But although a technician did intervene, no repair was noted by the injured consumers.
For Yannick Leborgne and his family, it’s even worse! They have been deprived of the Internet since October. Without optical fiber, it is almost impossible for them to communicate outside, since their home is in the middle of a white zone. It is therefore impossible to compensate with 4G or a more modest 3G.
Several weeks later, and after having struggled, they found their fixed connection
Altitude Infra seems to have made silence its strategy for a while. And it is difficult for the residents affected by the outage to imagine switching back to an ADSL offer, the copper network having to disappear by 2030. So, they have no other choice but to wait, and put pressure on the actors concerned.
Our colleagues from West France used their proximity link to contact Altitude Infra Calvados. The company responded that a temporary repair of the affected network had been carried out this summer, following an accidental cable cut. If the real repair was expected this month, citizens were connected to fiber on the wrong boxes and, to top it all off, to the wrong addresses. When it doesn’t want…
A new intervention took place on Thursday December 28, still carried out by Altitude Infra. Another is expected during the month of January. For the moment, the inhabitants of Courtonne-la-Meurdac, a small town of less than 1,000 inhabitants, have found their optical fiber. It was time.
Source : West France
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