Around Thursday afternoon, the login for the DKB’s online services no longer works correctly. We received around 400 reports reporting problems.
The DKB website and apps are affected by a disruption. This was reported to us by several hundred users around 11:30 a.m. Two problems in particular are reported to us again and again.
On the one hand, these are problems with the login, which account for around 50 percent of the reports. Around a quarter of the reports report difficulties with the app. But online banking doesn’t seem to be going quite smoothly either.
You can find out how the fault develops via our fault reporter for the DKB. As soon as the disturbance calms down, you will find out there.
Current disruption map from DKB
This outage map was last updated on October 28, 2023 at 11:04 p.m. You can find a more current version in our fault reporter for DKB. We will also try to help you – as far as possible – to resolve the problem.
Cities and regions affected
- Berlin
- Cologne
- Dusseldorf
- Hamburg
Most common disorders
- Other problems (1.10%)
- Login (21.98%)
- Online banking (48.35%)
- App (18.68%)
- Website (2.56%)
- Problems with EBICS (0.73%)
- Problems with FinTS (HBCI) (0.73%)
- Problems on Android (5.49%)
- Problems on iOS (0.37%)
Report fault
Fault detector from netzwelt.de
We continuously measure the availability of DKB’s servers and services and show you any problems or disruptions. Here you can find the current error status for DKB, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.
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