There are currently some restrictions at the DKB. Among other things, customers report problems with login to us. You can find out more about the current disruption from us.
At the DKB he is currently having some difficulties logging in. (Source: Screenshot DKB)
On Tuesday evening, January 9th, 2024, there are currently disruptions at the DKB. Many customers report difficulties logging in via our fault reporter. Problems with online banking and the app are also particularly common at the moment.
We don’t yet know a reason for the current disruption. With a little patience, the restrictions should soon be resolved and you can access your online banking at DKB again. Otherwise, you can follow our online banking troubleshooting guide, which may be able to help you.
Current disruption map from DKB
This outage map was last updated on January 26, 2024 at 1:54 a.m. You can find a more current version in our fault reporter for DKB. We will also try to help you – as far as possible – to resolve the problem.
Cities and regions affected
- Berlin
- Frankfurt am Main
- Dusseldorf
- Munich
Most common disorders
- Other problems (2.51%)
- Login (29.75%)
- Online banking (27.24%)
- App (32.97%)
- Website (1.79%)
- Problems with EBICS (0%)
- Problems with FinTS (HBCI) (0%)
- Problems on Android (3.58%)
- Problems on iOS (2.15%)
Report fault
Fault detector from netzwelt.de
We continuously measure the availability of DKB’s servers and services and show you any problems or disruptions. Here you can find the current error status for DKB, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.
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