Duolingo is also riding the wave of artificial intelligence (AI), so much so that the company now uses it to carry out the work of its subcontractors…
AI to produce “ faster »
The company minimizes the impact of this decision, specifying that it is not a “ pure and simple replacement » of its workers by AI. She points out that many of her full-time employees and contractors use technology in their jobs.
In November, Duolingo CEO Luis von Ahn explained in a letter to his shareholders that generative AI was now deployed within his teams to produce “ new content much faster “. The firm also leverages technology in its product, notably to generate the voices that users hear in the app.
In 2023, it also introduced a new paid offering called Duolingo Max, which allows subscribers to access a chatbot explaining to them why their answers are incorrect. It is based on GPT-4 from OpenAI.
The impact of AI on the world of work divides
The departure of contractors from Duolingo in favor of AI crystallizes the fears of many about the effects of technology on the world of work. If some are alarmist, others speak of profound changes, but not necessarily harmful.
In a study published in August, the International Labor Organization explained that generative AI would mainly carry out the boring and time-consuming tasks of certain jobs, allowing workers to concentrate on the core of their job. AI will bring “ potential changes in job quality, including work intensity and autonomy ”, noted the report.
While certain professions, such as customer support, will be more affected than others, AI is also rapidly giving rise to new specialties such as engineering. However, Duolingo’s decision proves that indeed, there will be many left behind…
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Available for free, Duolingo is an ergonomic and engaging application thanks to its myriad of exercises in the form of games. With its coherent educational path in several languages, it is one of the references in the field. This is particularly suitable for beginner learners.
Available for free, Duolingo is an ergonomic and engaging application thanks to its myriad of exercises in the form of games. With its coherent educational path in several languages, it is one of the references in the field. This is particularly suitable for beginner learners.
Source : Bloomberg
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