Econocom confirms its position as No. 1 in user outsourcing in France and consolidates its Services activities with the Workplace Infra Innovation brand
Paris, 1
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December 2022 – Econocom remains the leading player in user outsourcing in France according to the ranking published by PAC in September 2022 (SITSIâ research program). With an 11% market share, Econocom holds this leading position for the fourth consecutive year.
Still according to PAC, Econocom is also a leader in France in all services dedicated to the Digital Workplace: consulting, integration, managed services and user support. By now bringing together all these activities under the single Workplace Infra Innovation brand, Econocom provides companies with end-to-end support and the global, integrated and innovative solutions that are essential for transforming their working methods.
“After the boost created by the health crisis, companies are continuing their transformation to adopt hybrid, connected and collaborative ways of working. To do this, they must simultaneously renew their tools, strengthen support for their employees and develop their organizational and managerial approaches. Such developments are very structuring and require a wide spectrum of skills and know-how, but also an approach more concerned with the experience of employees. Thanks to its capacity for industrialization and innovation, such as the use of intelligent agents for managing user requests, and its ability to provide all the expertise and services in this area, Econocom meets the growing demand for outsourcing and maintains so, year after year
,
its position at the top of our ranking”,
analyzes Vincent Malka, Director of PAC France.
With the Workplace Infra Innovation offer, Econocom is strengthening the links between its major complementary areas of expertise: the supply, implementation and management of Modern Workplace solutions, user support embellished with artificial intelligence, and innovation at the both technological and organizational with new integrated team governance models. Thanks to Workplace Infra Innovation, companies benefit from end-to-end support, focused on the user experience and supported by strong commitments and methods that always put technology at the service of people and innovation at the service of business objectives.
“To optimize their costs, increase productivity and resilience, better collaborate with their ecosystem, attract and retain the best talent, companies recognize the relevance of new tools and services that are revolutionizing the user environment, but they sometimes struggle to articulate them. to create a truly smooth and satisfying experience, and reap all the benefits for their own competitiveness. Workplace Infra Innovation allows them to benefit from the recognized expertise of the No. 1 specialist in the user environment and to have a single point of contact, able to engage and support them from start to finish,”
develops Long Le Xuan, Managing Director of Econocom’s Services France activity.
The PAC ranking distinguishes each year the main suppliers of software and IT services by turnover.
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Full and original press release in PDF format:
https://www.actusnews.com/news/77442-0112_cp_econocom_classement-pac.pdf
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