The Cnil follows the arrival of the electronic vital card (or e-card Vitale), which will be offered in a mobile application. Among the points of concern to the institution is the care of people who are not comfortable with digital technology, such as seniors.
The National Commission for Computing and Liberties (Cnil) is not opposed to the principle of an electronic vital card (“e-carte Vitale”). Nevertheless, the personal data protection authority has identified several issues that will absolutely have to be taken into account and dealt with, for reasons of privacy and confidentiality, but also of the digital divide.
An optional app, physical support
The deliberation of the Cnil of September 8, published in the Official Journal on December 30, but also the summary published on February 22 on its site point to the support needs of people who are less autonomous in digital technology, but who would like to take the plunge. Among the vulnerable populations in this field are seniors, who are generally less comfortable with computers.
As such, the Cnil pleads for a strengthening of ” the presence within local health insurance organizations of digital support for userss”. Individuals should be able to request the support of their branch office for the installation of this application » and, one guesses it, a presentation and a demonstration of its use.
The fact is that the electronic vital card, which will be present in a mobile application on a smartphone, is optional. The optional nature of the Vitale e-card is taken into account by the CNIL, which notes that ” other access methods will be provided “. In other words, there is always provision for access to services ” physically without the need for a smartphone or a PC.
Maintaining the classic Vitale card and physical access is a measure which aims, precisely, not to accentuate the digital divide and, consequently, to limit access to care for people remote from digital tools. It is estimated that in France, about 13 million people are affected by illectronism, to varying degrees.
Another notable point that caught the attention of the CNIL: the electronic vital card ” is not a biometric vital card “. There is certainly a biometric sequence, which is only triggered at ” the activation of its application, and not at the time of medical treatment or hospitalization. As part of this project, the CNIL is for “limiting the use of biometric processing. »
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