A British family invested around 4,500 euros in a supposed luxury holiday in Mallorca. But on the island they experienced a bitter disappointment. As “The Independent” reports, the family encountered catastrophic conditions in their holiday accommodation.
According to “The Independent”, the father of the family, Mark Field, reported: “The rooms did not look like the photos online. You wouldn’t even put a dog in there.” They found dirty rooms with exposed cables and broken cupboards. The hotel restaurant was also dirty, which is why the family spent an additional 700 euros on a meal outside the hotel.
Tour operator regrets unsuccessful Mallorca holiday
The family then contacted the hotel and their tour operator. EasyJet offered a partial refund of £200 (€235), which Nadia accepted, although she wants to continue fighting. “It was a terrible experience,” Nadia told the Independent.
When asked, EasyJet told the media: “We regret the situation and are working closely with the hotel to ensure our customers are satisfied.”
Tourist ends up in hospital after hotel stay in Turkey
Jennifer Bowditch also imagined her vacation to be different. The 41-year-old Brit suffered severe food poisoning while on vacation in a luxurious hotel in Antalya. After eating chicken at the hotel buffet, she suffered from “extreme diarrhea and nausea” and eventually fainted. The illness set in just a few hours after eating.