(Boursier.com) — Fivetran announces that its data movement platform has been chosen by Dropbox Inc to enable its marketing and customer experience teams to make data-driven decisions faster. Fivetran provides its platform to enable Dropbox to reduce data ingestion and reporting time from weeks to 30 minutes, improving efficiency and helping the company discover insights faster.
Dropbox previously built its own custom data connectors and data engineers took up to 8 weeks to set up a pipeline.
Dropbox’s Customer Experience (CX) department turned to Fivetran to replace a critical Zendesk data integration that was not designed to meet its needs for real-time, self-service access to high-level data. quality for reporting.
“The CX team and I were able to activate our first connector in less than 30 minutes,” said Lauren Lin, head of data engineering at Dropbox. “Fivetran has saved significant time and enabled Dropbox to transform how quickly it can access new data, with the potential to unlock business-critical insights.”
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