“The results we’ve gotten so far suggest that the most common problem is that the connectors aren’t seated properly on the graphics card.explains Nvidia, with a photo (above) illustrating the problem. According to the company, a small centimeter of play between the graphics card connector and the motherboard cable can cause shorts and melt the making up.
Nvidia agrees to replace melted components
As advice to avoid unpleasant surprises, the manufacturer advises to “Plug the power connector into the graphics card first to make sure it is firmly and properly plugged in, before plugging the graphics card into the motherboard.“Of course the other advice, in particular the one to leave 3.5 cm of slack before bending the cable, also remains valid. Anything that can reduce the tension on the cable and ensure a solid connection is good to take .
Nvidia takes the opportunity to calm things down regarding this emerging controversy. According to the company, only 50 cases of melted connectors have been identified worldwide. Of the 100,000 and some cards produced, this does not represent much. The company still ensures “investigate additional ways to ensure the connector is secure before powering on the graphics card“and promises to replace the damaged components in this case, “regardless of the cable or card used“.