Generative AI, a daily tool for 51% of French employees

In the first part of its study published in July, GetApp, a subsidiary of the research firm Gartner, measured the place occupied today by generative artificial intelligence in the professional context.

French employees were thus less enthusiastic than their neighbours. 29% considered these tools important in the workplace, compared to 51%, 36% and 34% respectively in Germany, Spain and Italy. According to the figures from the second part of the study, however, generative AI seems to have established itself in everyday life.

Generate comprehensive texts and analyze data

The most widespread solution, ChatGPT has its followers. 51% of respondents in France use it daily. 31% say they use it several times a week. And unsurprisingly, text generation wins out in terms of usage.

42% of users of the OpenAI application use it for writing complete texts. But ChatGPT also finds its place as a companion in data analysis (for 31%), creation of presentations (27%), project management (27%), idea generation (25%) and writing. emails (24%).

But is the satisfaction there? The answer is yes for 94% of the employees surveyed who consider the results provided convincing or very convincing. The phenomenon of hallucinations, however, is no stranger to users.

A perceived risk of overdependence

Thus, even if they are satisfied with the answers, 98% claim to check them… at least partially. In fact, 47% claim to read each answer carefully before using it. On the other hand, 48% do not carry out a systematic control.

Nevertheless, for the authors of the study, the French employees of ChatGPT are aware of the risks of the application, and not only of these advantages. 45% say they save time and 44% improve work processes thanks to AI.

At the same time, 36% express concern about their overreliance on this platform to complete certain tasks. 31% identify a dehumanization of communication methods and 30% are worried about a ChatGPT hack.

ChatGPT job destroyer?

What about the employees’ fear of being replaced by the machine? ChatGPT’s performance is praised, with 90% believing that the AI ​​is able to compete with human creations. Among them, however, 62% have reservations.

They are, however, 44% to perceive “the replacement of jobs as the main ethical concern linked to this technology.” In addition, for 65%, generative AI could replace them in their work today.

But not on all of their activity. For these respondents, AI could replace them for 11 to 30% of their tasks. 18% consider that this share could vary between 31 and 50%.

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