You use the GMX login to register with the free e-mail service. We will explain how to get into your account and how to reset the password if necessary.
As an e-mail provider, GMX scores above all with a clear user menu and simple operation. Accordingly, the e-mail inbox is primarily aimed at users who like it uncomplicated. The following instructions show you how to register with GMX. Below you will find out how to reset your password if necessary.
Again and again, our editorial team receives calls for help due to stolen online accounts. Phishing emails are often used to redirect users to fake sites where their login data is stolen. Some of these pages can hardly be distinguished from the originals. Therefore, always be careful how and where you enter your private data.
If this is not the case for you, you may have fallen for scammers. Then change your password as quickly as possible on the real GMX site and also everywhere where you use the same or similar login data. You can find more help on this in our phishing guide.
Problems with the GMX login
From time to time there are disturbances at GMX. You can check whether this is the case by calling up our fault indicator for GMX. If this is the case, the problem is not with you, but with the GMX servers. In many cases, using a locally installed mail program helps, alternatively you can install the GMX app on your smartphone or tablet.
Forgot GMX password
If you no longer know the password for your GMX account, you can have it reset online by the provider in just a few steps. To do this, click on “Forgot your password” below the password entry field or use the following link to go directly to the page for resetting your password.
Enter your email address and answer the security question. Clicking on “Next” takes you to the next page, where you specify how you would like to receive the link or the activation code for resetting your password. You can have it sent to an alternative email address or via SMS on your smartphone.
Finally, follow the instructions in the email or SMS and assign a new and secure password. You can then use your mail account with the new login data.
GMX login does not work: Browser problems
If the login to GMX still doesn’t work, your browser may be too old. Install a different browser or update your current browser version if necessary and try again. For example, we recommend Google Chrome or Mozilla Firefox.
Distinguish GMX site from phishing sites
You can reach the GMX login via the address “https://www.gmx.net/”. If the linked URL, for example in a phishing email, does not match this address, caution is advised.
Be just as careful if the GMX site suddenly looks different to you. Of course it is possible that the website was redesigned by GMX. You really play it safe when you are in your clicks on the lock in the address line and look at the security certificate. This should look like the screenshot shown and “*.gmx.net” should be entered in the “Issued to” field.
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