Hate speech online – Holocaust researcher: “Telegram is becoming a place full of hate” – culture

Holocaust denial online has been around for a long time. A more recent phenomenon is the mockery and distortion of the Holocaust. For the first time, a new study by the UNO and UNESCO sheds light on how this happens on social media platforms. The results are alarming, says historian Heather Mann, who coordinated the study.

Heather Mann

historian


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Heather Mann is from the UK and has a PhD in History. She did research on education about the Holocaust and coordinated the current study by UNESCO and the UN. Her area of ​​interest is to develop an appropriate culture of remembrance about the Holocaust. Young people in particular need reliable facts so that they can critically examine history, says Mann.

SRF: What did you find particularly striking about the study?

Heather Mann: I find it shocking how many posts on Telegram deny and distort the Holocaust. Almost 50 percent overall and 80 percent for German content. This is alarming.

Why is this investigation important?

The study responds to the many instances of Holocaust denial and distortion on social media that we have encountered at UNESCO and the UN.

At Telegram, an internet subculture full of hate is emerging.

We are launching the study with the World Jewish Congress to examine this more closely. Unfortunately, Holocaust denial is not a new phenomenon, it has been with us for decades.

But the distortion of the Holocaust is a much more complex issue. Some forms are immediately recognizable as anti-Semitic, while others are more difficult. That requires expertise.

Why is distortion harder to see?

Because there are so many different forms of it. During the pandemic, we have seen many people use the Holocaust to protest politics. They compared something incomparable to complain.

The UNESCO study “Attack on History”


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The study “Attacking History – Holocaust Denial and Distortion on Social Media» was published by UNESCO in mid-July 2022. For this purpose, 4000 posts from June and July 2021 were analyzed. These come from the five platforms Facebook, Instagram, Telegram, TikTok and Twitter. Posts in German, French, English and Spanish were examined – 200 per platform and language.

UNESCO writes: “The report shows that Holocaust denial and distortion is massive on Telegram, a platform known for its lack of moderation and clear user guidelines.

Almost half (49 percent) of public Holocaust-related content on this platform denies or distorts the facts. This proportion rises to over 80 percent for news in German and around 50 percent in English and French. These posts, which are readily available to people searching for information about the Holocaust on the platform, are often explicitly anti-Semitic.

Denial and distortion are also present on moderated platforms, but to a lesser extent. They affect 19 percent of Holocaust-related content on Twitter, 17 percent on TikTok, 8 percent on Facebook, and 3 percent on Instagram.

The falsification of facts about the Holocaust then takes on new forms: the perpetrators learn to circumvent content moderation by using humorous and parodic memes as a strategy to normalize anti-Semitic ideas, for example by making them appear mainstream. »

Other forms are glorification and mockery. So people don’t say the Holocaust didn’t happen, they use it as a joke. I find that disturbing.

Such forms attract followers and radicalize. The dangerous thing is that anti-Semitic prejudices are spread faster and more widely through jokes.

Can you also say something about the motives of the people who post such content?

Not directly. But the many old anti-Semitic prejudices were striking. At Telegram they were particularly extreme and hateful.

At Telegram, these forms of hate speech stand alongside misogyny, racism, Islamophobia and other extremist content. There is an internet subculture full of hatred.

The study attributes this to the fact that Telegram has no strategy for regulating such content.

Out of all five platforms we examined, Telegram is the only one that doesn’t have it at all. All others have banned Holocaust denial. That’s why Telegram becomes a safe haven for people who want to deny or distort the Holocaust.

In the case of the German-language Telegram content, it was even 80 percent that denied or distorted the Holocaust. Why is that?

The study could not understand from which German-speaking country the posts came. Nevertheless, it became clear that many German posts had a connection to history, to Nazi Germany.

Strong counter-campaigns are needed.

They taught about the Holocaust. What do you conclude from this?

It is the responsibility of all of us to remember history correctly in historical terms. But countries that have such difficult heritages have an additional responsibility to face history. That is why we formulate so many recommendations for action for governments, platforms and for those responsible for education.

For example?

Strong counter-campaigns are needed. For example, Facebook and TikTok redirect people to an education site that UNESCO helped build – with facts about the Holocaust.

Dorothee Adrian conducted the interview.

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