As of April 1, the automatic printing of your receipts is over. In principle. But in practice, there are several situations where you will always receive one without even claiming it. Here are which ones.
You may know this, but as of April 1, the receipt will no longer be printed automatically. And you have certainly already noticed that for several weeks, merchants have already been asking their customers if they would like to receive their ticket.
The law of February 10, 2020 on the fight against waste and the circular economy intends in particular fight against waste linked to the printing of 30 billion receipts each year.
The end of automatic printing concerns cash receipts, receipts issued by automatic machines, bank card transaction receipts, as well as purchase vouchers and promotional or reduction receipts.
A ticket on request or dematerialized
The consumer will still have the option of obtaining a paper ticket, but he will have to claim it from the merchant. The latter is also required to inform the consumer in a legible and understandable way by posting the place where the payment is made, specifies the service-public site.
The customer can also receive a digital ticket either by SMS, email, message in the buyer’s banking application or via QR code.
So much for the principle. But in practice, there will be several exceptions the end of the automatic printing of the automatic receipt.
Many exceptions
You will always receive a receipt automatically for the purchase of so-called durable goods which mentions the existence and duration of the legal guarantee of conformity. This concerns household appliances, computer equipment or telephone devices for example, explains public service.
Credit card tickets following a canceled transaction or subject to a credit will still be systematically printed.
Similar case for tickets issued by automatic machines whose conservation and presentation are necessary to benefit from a product or service and receipts or other billing documents, printed by non-automatic weighing instruments , precise public service.
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