how to obtain the 200% compensation promised by the SNCF?

Notice to those who have seen their train ticket reserved for the holiday season canceled. SNCF has announced that users who are victims of this strike movement could obtain unprecedented compensation. If you had a train ticket and it was canceled, you can get 200% compensation. Some 200,000 people who planned to travel for the holidays would be affected by this measure.

Many users wonder about the steps to follow to obtain this compensation. Know that it will be done in two stages and in two different ways. At first, the full refund of the train ticket price will be made by bank transfer to the account used to purchase it. Understand by this that if you bought a Paris-Bordeaux 75 euros, you will receive on your account the sum of 75 euros, provided you have not exchanged your ticket and request a refund. before departure time listed on their ticket. Except in the case of a round trip, where you have to wait until the return has passed to make the request.

But that’s not all. The measure put in place by the SNCF provides that the customers affected receive compensation of 200% of this sum, that is to say 150 euros in our example. What about the additional 150 euros promised by the SNCF? They will not be paid in the form of money, but in the form of a voucher.

When should I claim my compensation if my train is cancelled?

If you are affected by the strike and the cancellation of trains, you have in principle been notified by text message and email. Know that the refund will be made automatically on your bank account, after a request on the SNCF website, at the station or in the shop with your file number or by telephone at 3635. But to receive the compensation, you will need to apply by filling out an online form. A communication will be made by the company in the coming days. Note that these vouchers will be valid for one yearto buy train tickets.

Around 2 out of 5 TGVs are affected by the train strike which takes place from December 23 to 26.