Incompatible with data protection?: Federal government should delete Facebook page

Incompatible with data protection?
Federal government should delete Facebook page

Direct exchange with citizens via Facebook is important for the government. If it is up to the federal data protection officer, this should now be the end of it. He has been calling for the site to be shut down for years. Now the dispute with the Federal Press Office is coming to a head.

The Federal Data Protection Commissioner Ulrich Kelber has instructed the Federal Press Office (BPA) to stop operating the Federal Government’s Facebook fan page. This was announced by the data protection authority. A corresponding letter was sent at the beginning of the week. The press office of the federal government has four weeks from receipt of the decision to switch off. However, the BPA can sue against the order. In contrast to companies, the data protection officers are not in a position to order immediate enforcement of the ban after an action for annulment by an authority. Therefore, the dispute could continue to drag on.

The order escalates a year-long dispute between Kelber and various authorities. The Federal Data Protection Commissioner is of the opinion that the operation of a Facebook fan page is not possible for an authority in compliance with data protection. In this context, Kelber referred to investigations by his authority and a short report by the data protection conference, in which the state data protection officers are also represented. “All authorities are responsible for adhering to the law in an exemplary manner,” explained Kelber. According to the result of his tests when operating a fan page, this is currently impossible due to the extensive processing of personal data of users.

“I think it’s important that the state can be reached via social media and can share information. But it can only do that if the basic rights of the citizens are protected.” In the dispute, which has been going on since 2019, the Facebook group Meta had always pointed out that the operation of Facebook fan pages was compatible with the law. On Wednesday, a Meta spokeswoman said social media platforms and channels, such as Facebook Pages, enable businesses and organizations, including government departments and agencies, to communicate with people. “It is important to us that these organizations can continue to use social media in accordance with the law.”

Federal office announces examination

Kelber explained that the Federal Press Office, as the person responsible, must be able to prove that the principles of data protection law are being observed. The office was “not able to provide such evidence to the supervisory authority’s conviction” in the procedure. A spokeswoman for the Federal Press Office said that the decision would be examined in detail and carefully. “On the basis of this review, we will decide on the next steps within the period set by the Federal Data Protection Commissioner.”

The Facebook presence is an important part of the public relations work of the Federal Government, which will initially be retained until the tests mentioned have been completed. The social media enabled direct and quick contact with the citizens, which is particularly important in times of crisis, the spokeswoman said.

The federal government is committed to making social media as privacy-friendly as possible. “The proceedings (…) deal with the clarification of fundamental, complex factual and legal issues relating to European data protection law, which as a result can affect every operator of a Facebook page in the EU: not only government agencies, but also private companies. ” The Federal Press Office will participate in this clarification process.

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