TESTIMONIALS – Cancellations, delays, overcharges… passengers who are victims of the disorganization of air transport have told their troubles to the Figaro.
“I was quietly having a drink with friends when I received an email from Transavia telling me that my flight to Greece was canceledrecalls Jean-Claude*. Problem, it is 9:31 p.m. and he must take off from Orly airport at 6:30 a.m. the next day. In its email, Transavia indicates that the company is on strike, that it “will contact you as soon as possible» and asks him «not to show up at the airport“. Wind of panic for Jean-Claude and his companion: “There were no more flights available, so we took business class tickets from Air Franceat 1620 euros for both, instead of the 600 euros initially reserved with Transavia.»
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