It is this October 5th that SNCF Connect allows you to book your tickets for the holiday period. But several technical and logistical hiccups disrupted the day.
In theory, this is the time when you can book your journeys in anticipation of Christmas and New Year’s Day.
Error messages and routes not available
This morning, it was difficult to go through the ticket reservation process because of a large crowd that undermined the platform’s servers. Many users were sent to an error page when trying to book travel.
” Many of you use our application. Access to certain features is temporarily interrupted “, then displayed the service. “ The booking site is in high demand. The incident is now resolved », Specifies the SNCF Connect Twitter account.
In response to a customer who could not find TER journeys for his dates, SNCF Connect informed that “ the opening of sales is done gradually throughout the day », and that the opening time for TER tickets was not yet known.
Source : SNCF Connect
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