Kaufland returns: This is how you can return your items

Have you bought something from Kaufland that you now want to return? You can find out how the return at Kaufland works here at GIGA.

Many customers value the fact that their return products be able. After all, it could be a wrong one Act on delivery, the product has been damaged in transit or it just doesn’t turn out as expected. No matter what applies to you: In the article you will learn more about what you can do now.

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Kaufland: You have to consider this when making a return

Kaufland is a German food retailer that also offers household, electronics, drugstore and fashion items both in branches and online. With around 1470 branches, it is one of the largest chains in Germany and even competes with Amazon. If you want to give something back, you can either directly in store or by post make. You should pay attention to a few things:

• Basically are certain items excluded from return, such as hygiene items or data carriers such as CDs whose seal has already been broken. In addition, it can always be the case that your respective seller – which does not always have to be Kaufland.de – refuses to return individual additional products, which is indicated on the respective articles.
• After receiving the goods, you own one 14-day cancellation period. During this period you can return your item.
• The return by post is free for you from a goods value of 40 euros. If the value is less than 40 euros, the postage costs to be borne by you. However, individual sellers can also make exceptions.

These things should not be missing in your household:

This is how returns work at Kaufland

For the return, the first condition is the written revocation. It is advisable to have a customer account at Kaufland.de, as you can use it to take all the important steps, such as revoking and canceling your order. If you have ordered online, there is usually already a return slip enclosed with your order. If not, you can easily download it in your customer account. How to do this is described in the Kaufland FAQ. You then stick it on your package and take it to the next post office. If you have any questions about this process, customer service is always available.

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