large retailers facing a staff shortage

“We are short of fifty management positions and 130 employees, which is colossal, and, during the interviews, people start by talking about RTT, about their desire to have their Saturday. It’s ubiquitous. “ The observation of this regional director of a network of supermarkets is far from isolated. Since the Covid-19 pandemic, many large-scale retail bosses have struggled to hire, both in stores and in purchasing departments, in the digital sector …

Thus, 79% of executives surveyed by the Federation of Cooperative and Associated Commerce report difficulties in recruiting new employees since the health crisis, their first concern in the face of supply delays (71%) and the increase in materials. raw (68%).

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Dominique Schelcher, the boss of Système U, lamented that, for the first time this summer, one of its hypermarkets in western France had to close its butcher’s department for two weeks due to lack of personnel. “Historically, we had tensions in the food industry, but recruitment difficulties now concern all jobs., notes Renaud Giroudet, director of social affairs, employment and training of the Federation of commerce and distribution. The issue of Saturday work becomes, for example, a concern that we did not have before the Covid. “

“Teleworking has created a perception of injustice because, in our professions, face-to-face is compulsory. »Emmanuel Le Roch, General Delegate of Procos

This issue of employment in commerce and the attractiveness of trades in the face of increasing automation is one of the topics of the Assises du commerce, which began on Wednesday 1er December at the Ministry of the Economy and Finance. The sector is the largest employer in France, ahead of industry, with, according to INSEE, 3.2 million employees at the end of 2019, more than half of them in retail.

“We are a very important factor of integration for young people, and they should not be turned away”, estimated Laurence Paganini, president of the federation for the promotion of specialized trade Procos and general manager of the ready-to-wear company Kaporal, on October 26. “What has changed, above all, is the development of teleworking, which has created a perception of injustice, because, in our professions, face-to-face is compulsory. And this issue goes beyond that of salary “, added Emmanuel Le Roch, general delegate of Procos.

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