What’s going on at MagentaTV? The problem reports are increasing in our fault indicator. We summarize what is known about the outage so far.
Update July 15 7:40 am: As reported by Telekom, the problem with MagentaTV has been resolved. You should now be able to watch TV again without any problems.
Original message from July 14th
Many of you are currently complaining about problems with MagentaTV. The service is down.
Telkom says so
Telekom has now commented on the failure on its website. Accordingly, live TV use via stick, MagentaTV One and the app is currently not possible due to a technical fault. Occasionally, however, there would also be restrictions when using MagentaTV via the MagnetaTV Box. We’re working on a solution.
The problem seems to affect not only the Telekom service Magenta TV, but also Sky, Telekom itself, Vodafone and smaller services like the Eurosport Player. We therefore assume that not one service alone is affected, but rather a data center or part of the cloud. Sky cites a power outage as the cause.
You might also be interested in this…
Do you want to bridge the outage? Then we will introduce you to free TV apps that you can use to temporarily watch TV over the Internet.
Current fault map from MagentaTV (formerly EntertainTV)
This disruption map was last updated on July 29, 2022 at 08:52. You can find a more up-to-date version in our fault indicator for MagentaTV (formerly EntertainTV). We will also try to help you – as far as possible – with troubleshooting.
Affected cities and regions
- Mainz
- Hamburg
- Munich
- Plochingen
Most common disorders
- TV (77.61%)
- Login on the receiver (2.99%)
- Apps (2.99%)
- Internet connection (10.45%)
- Mega Library (4.48%)
- Issues with Magenta Sport (1.49%)
Report fault
Fault indicator from netzwelt.de
We continuously measure the availability of MagentaTV (formerly EntertainTV) servers and services and show you any problems or disruptions. Here you will find the current error status for MagentaTV (formerly EntertainTV), support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.
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