Maintenance work at Telekom, Vodafone, O2 and Co.: You have to expect failures here

Is your telephone, television or internet connection on strike? Then don’t panic. Sometimes it’s just a temporary problem because your provider is carrying out maintenance work on the line. Information about these is not always transparent. We will therefore keep you up to date on planned maintenance work at the major Internet providers in Germany.

1&1

Do you have a problem with your 1&1 connection? Then this is currently not due to maintenance work. Because the provider from Montabaur has not announced any. But you can check with us whether there is currently a problem with 1&1.

German phone

We currently have no information on maintenance work at the provider “Deutsche Telefon”. If you have problems with your connection, you can check with us whether the provider is currently struggling with a fault. To do this, call up our fault status for “Deutsche Telefon”.

Deutsche Telekom

There is currently no maintenance work to be done at Telekom. However, you can use our Telekom fault indicator to check whether there are currently any restrictions at your location.

German fiberglass

The following maintenance work is planned for the next few weeks at Deutsche Faser:

• Monday, 22-26. May, midnight to 6 a.m.: Failure of all services in Ziesendorf
• Tuesday, May 23rd, 12:00 a.m. to 6:00 a.m.: All services in Westhauderfehn are lost
• Tuesday, May 23, 12:00 a.m. to 6:00 a.m.: All services in Westoverledingen stopped
• Tuesday, May 23, 12:00 a.m. to 6:00 a.m.: Failure of all services in Apen
• Thursday, May 25, 12:00 a.m. to 5:00 a.m.: Failure of all services in the greater Rostock area
• Friday, May 26, 12:00 a.m. to 6:00 a.m.: Failure of all services in Bad Segeberg
• Tuesday, May 30th, 0:00 a.m. to 4:00 a.m.: Failure of all services in the Lower Rhine
• Tuesday, May 30th, 0 a.m. to 4 a.m.: Failure of all services in the Münsterland/Alps region
• Tuesday, May 30th, 0:00 a.m. to 4:00 a.m.: All services in Jüchen are lost
• Tuesday, May 30, 12 a.m. to 4 a.m.: Failure of all services in Anholt
• Tuesday, May 30th, 0 a.m. to 4 a.m.: Failure of all services in Isselburg
• Tuesday, May 30, 12:00 a.m. to 6:00 a.m.: Failure of all services in the greater Villmar area
• Wednesday, May 31, 12:00 a.m. to 4:00 a.m.: All services in Waldesloh lost
• Wednesday, June 14, 12 a.m. to 6 a.m.: Failure of all services in Riede
• Thursday, June 1st, 0:00 a.m. to 6:00 a.m.: Failure of all services in Ochtrup Süd
• Friday, June 2, midnight to 6 a.m.: Failure of all services in Send
• Friday, June 2nd, 12:00 a.m. to 6:00 a.m.: All services in Roxel closed
• Friday, June 2nd, 0:00 a.m. to 6:00 a.m.: Failure of all services in Hohenholte
• Friday, June 2nd, 0:00 a.m. to 6:00 a.m.: Failure of all services in Havixbeck
• Friday, June 2nd, 12:00 a.m. to 6:00 a.m.: Failure of all services in Schapdetten
• Friday, June 2nd, 12:00 a.m. to 6:00 a.m.: Failure of all services in Appelhüllen
• Friday, June 2nd, 12:00 a.m. to 6:00 a.m.: Failure of all services in Schapdetten
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Dingden
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Anholt
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Werth
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Isselburg
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Viersen-Süchteln
• Tuesday, June 6, midnight to 6 a.m.: Failure of all services in Tönisvorst
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Nettetal
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: All services in Kempen lost
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Grefrath
• Tuesday, June 6, 12:00 a.m. to 6:00 a.m.: Failure of all services in Brüggen
• Tuesday 6-7 June, 11 p.m. to 6 a.m., failure of all services in Ayl
• Tuesday 6-7 June, 11 p.m. to 6 a.m., failure of all services in the Saarburg area
• Wednesday, June 7, midnight to 4 a.m., failure of all services in Altendiez
• Wednesday, June 7, midnight to 4 a.m., failure of all services in Heistenbach
• Wednesday, June 7th, 0 a.m. to 4 a.m., failure of all services in Hambach
• Friday, June 9, 12 a.m. to 6 a.m.: Failure of all services in Anholt
• Friday, June 9, 12 a.m. to 6 a.m.: Failure of all services in Werth
• Friday, June 9, 12:00 a.m. to 6:00 a.m.: Failure of all services in Isselburg
• Thursday, June 15, 12:00 a.m. to 4:00 a.m.: All services in Werl Büderich were lost
• Thursday, June 15, 12:00 a.m. to 4:00 a.m.: Failure of all services in Wickede
• Thursday, June 15, midnight to 6 a.m., failure of all services in Brunntal

If you have problems with the Internet, TV or landline network in other regions, you can check whether disruptions have been reported to the German fiber optic network.

Also interesting…

No maintenance work is currently pending at NetCom BW. In the event of any disruptions, however, you can use the contact form to report current failures and disruptions to NetCom BW.

NetCologne

We are not aware of any maintenance work for the NetCologne network. If you have problems with your connection, check our NetCologne fault indicator to see if other people are also complaining about difficulties.

O2

In addition to DSL connections, O2 also maintains one of the largest mobile phone networks in Germany. According to the provider’s overview, no maintenance work is currently planned here.

If you still have problems with the landline, Internet or mobile phone, this may be due to a fault in the O2 network. Check the linked fault indicator to see if other O2 fans are also reporting problems.

Vodafone

Vodafone regularly maintains its mobile, cable and DSL network and provides information about upcoming work on its breaking news board. There is currently a change in TV frequencies nationwide. Please refer to the linked article for details.

You can also check with us whether there is a disruption at Vodafone in your region.

wilhelm.tel

In northern Germany in particular, wilhelm.tel offers cable TV, Internet, telephony and mobile communications. According to the provider, no maintenance work is currently planned on the network.

If you have unscheduled problems, you can check with us whether wilhelm.tel is struggling with a fault in your region.

cable plus

Kabelplus is currently carrying out some construction work, which is why there may be interruptions to the Internet in the affected areas. The following maintenance is currently being carried out:

• Monday, May 22: Conversion work in Neusiedl am See
• Wednesday, May 10th to 31st: Renovation work in Neudörfl

Bridging maintenance work: So you still have internet and television

If the telephone connection at home is dead due to maintenance work, you can still use your cell phone to make calls. You can also use your smartphone to connect your PC to the network until the maintenance work is complete. Hotspot is the magic word here. We will show you how to set this up on Android and iPhone in the following articles:

If you have an Internet connection, you can also watch TV thanks to these live TV providers – you often don’t even pay a cent for that. We have summarized the best free TV apps for you in the linked article.

No maintenance work but still problems?

Problems with the Internet connection can have many causes. In our guide “DSL disruption: Checklist for troubleshooting in the event of an Internet failure” we guide you step-by-step through the topic and explain how you can get your connection up and running again.

Is your internet connection working properly? Then it can also be that maintenance work on online services dooms you to stay offline. In another article we will inform you about maintenance work on popular online games.