“Good evening to the whole team, thank you for being so available this week. A very, very, rough day today which, without you, would have been even more hell. ” This Friday March 13, 2020, at 9:30 p.m., Carole Amanou, the cashier and reception manager of the Casino de Marseille Valmante supermarket, is sending an SMS to her employees. For several days, all over France, customers have been snapping up toilet paper and pasta on the shelves. At 47, she can work hard “At the foot of the creeks”, once the message is sent, his nerves let go.
At this time, she does not yet know that the then Prime Minister, Edouard Philippe, will announce the closing the next day, ” until further notice “, of all the “Places open to the public not essential to the life of the country”…
The beginning of a trying year for the employees of the mass distribution, forced to go to their workplace despite the health risk. A year that Carole Amanou sums up as follows: “In the first confinement, we had personnel, but not the protections. And, in the second, we had the protections, but not the personnel. “ For everyone, “It was difficult, emotionally, nervously and physically “.
Mme Amanou is one of these 632,957 employees in the predominantly food trade, according to the Prospective Trade Observatory. And of these 4.6 million employees in the private sector, outside the medical sector, in “Seventeen professions, which continued to work on site during the health crisis, to continue to provide the population with the services essential to daily life, with a potential risk of exposure to Covid-19”, specifies the direction of the animation of research, studies and statistics (Dares) of the Ministry of Labor, in a document published in May.
“Global deficit in the quality of employment and work”
“Second line” workers who “Suffer from an overall deficit in the quality of employment and work, observable before the crisis from a set of statistical sources concerning six dimensions: wages and salaries; conditions of employment; working conditions ; schedules and work-life balance; training and professional trajectories; social dialogue “, writes the public body. But also, as Carole Amanou tells it, from the eyes of customers who no longer hold back at the checkout from launching a “Look, if you don’t go to school, you’ll be a cashier like the lady”.
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