Microsoft is considering a button to anchor its AI to the user’s wishes

A week after the launch of the new version of Bing powered by artificial intelligence, Microsoft takes a first look at user feedback.

Unlike Google Bard, the new Microsoft Bing is already available and used in over 169 different countries. According to Microsoft, millions of users are still on the waiting list, but the company promises to massively expand availability in the coming weeks.

This first week of testing seems to have been very rich in lessons from Microsoft. It must be said that the articles of journalists pointing out the rather serious limits of this system have already been published and even the errors in the Microsoft conference have been highlighted.

A button to switch from fiction to reality

On the official Bing blog, Microsoft announces that the new search engine was rather appreciated by the majority since 71% of the AI ​​responses received positive feedback (??). The developers believe that the reviews received are necessary to improve the product and that the limits currently unveiled for Bing could not really be noted in the laboratory.

Among the limitations highlighted by Microsoft is Bing’s ability to fetch very recent information. The article mentions Bing’s ability to respond on sports scores for a game in progress. Similarly, for searches asking for specific facts like a company’s financial results, the AI ​​was often able to invent false numbers. Microsoft wants to increase the data sent to models in these kinds of cases to ground it more in reality. Above all, the firm thought of a button for the user to further anchor Bing in fiction or reality.

The chat with Bing is a success

Microsoft is pleased with the success of its conversational agent. Users like to chat with the assistant to guide them in their search for information. The firm notes, however, that on long conversations, with a sequence of 15 questions or more, the AI ​​can tend to get lost. In these moments, she can give answers far from the tone intended by Microsoft and sometimes repeat herself.

In particular, we were able to see screenshots of searches where the AI ​​​​could start to be contemptuous or worrying for the user. Microsoft indicates that this behavior was obviously not wanted by the firm which is now seeking to rectify the situation.

What is a little more worrying in our opinion is that here too, Microsoft is talking about giving more control to the user to adjust the AI. Hopefully, the firm won’t end up relying too much on user decisions and will put the right safeguards around its system.

The most requested functions

The article also discusses the functions requested by users. There is, for example, the ability to ask the AI ​​to directly book a flight or send an email. Microsoft promises to consider all these requests for a future release.

Microsoft recalls that Bing’s algorithms are updated daily with a larger version deployed once a week. Let’s hope that the new Bing’s conversational assistant will improve very quickly.

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