Surviving in the corporate world sometimes requires mastering some difficult skills. Smile while fuming, for example. It’s also about pretending to focus when you’re half asleep, nodding your head on a Zoom call when you have no idea what’s being said, and knowing who to talk to when you want to scream and be understood.
There is also another useful skill. Knowing how to control the damage caused by our actions. You usually know when you’ve done or said something inappropriate or offensive, but you often think you have time to fix it before the situation escalates.
And now Microsoft comes to make the task much more difficult. In its new 365 roadmap, the company announces that it intends to reduce the investigation period from 24 hours to one hour to help identify inappropriate messages sent by employees.
Sift through emails and conversations on Teams
This update gives a whole new meaning to the concept of compliance. According to Microsoft, “this feature will reduce detection time to investigation to less than an hour, allowing your organization to respond quickly to violations of your policies.”
Communication Compliance software logs email, as well as Teams and other corporate communication tools. Thus, “Communication Compliance helps companies detect explicit violations of the code of conduct and regulatory compliance, such as harassment or threatening language, sharing of adult content and inappropriate sharing of sensitive information”, explains the company. .
With all of these tools, judgment and discretion – on the part of those who control them – are essential. One cannot help but fear, however, that oversight may go too far in some hands. In addition, Microsoft does not explain how it will now reduce the alert time from 23 hours. Some might assume that if no one reports allegedly offensive language, it really wasn’t. Indeed, Microsoft is simultaneously introducing another update designed to “allow end users to report inappropriate messages in Teams”.
Yes, now anyone can report anyone. These things can be extremely complex, but one idea might be to monitor the bosses with these updates first. Just so employees can see that the software is scrupulously fair, you understand. Don’t all bosses think they have to lead by example?
Source: ZDNet.com