Postbank has been informing customers for some time that the popular chipTAN procedure is to be switched off. But now the time has come: “We are switching on the Postbank chipTAN security procedure on 05/24/2022 finally off,” the Postbank now announces.
From May 24, 2022, millions of bank customers will only be able to access their accounts online, approve orders, view account transactions and download account statements with Postbank BestSign. To ensure that you remain able to act, it is best to set up the Postbank BestSign procedure now. To do this, you need an app that is available for Android and iOS.
Switch to free BestSign
Access and transactions in online banking must be explicitly confirmed. For many years you could do this at Postbank with the chipTAN procedure. But that will soon be history. Postbank is also pointing out the changeover to customers in the online banking portal. The only alternative to this is the BestSign procedure, which is available in two variants:
- With app: The free way is through the BestSign app, which you need to link to your account. Whenever confirmation is required, the app will display a notification. You can then tap on them and approve transactions.
- With additional device: If you want, you can also use BestSign with an additional device that allows transactions to be released at the push of a button. From a security point of view, this is not a bad idea, but the Seal-One device required for this costs around 30 euros.
In this article, we show you how to set up the BestSign process step by step.
Tip: Anyone who already uses the Postbank financial assistant app can also use an integrated BestSign there via the settings. Advantage: You no longer have to laboriously switch between two apps to confirm banking transactions on your cell phone.