The mobile operator Vodafone had serious network problems throughout the day. A Vodafone spokesman said in the evening that more than 100,000 customers could not have used the network at all or at the usual quality. There were massive restrictions on the use of mobile data and telephony nationwide, according to a website of the Düsseldorf company.
The reason was the failure of a central control element for the Vodafone locations in Munich, Frankfurt and Berlin. As a result, the affected customers could not log into the network and establish no data connections. We apologize to the affected mobile phone customers for the inconvenience.
The malfunction occurred after Vodafone deliveries at 1:50 p.m. From 3:30 p.m., the affected customers were brought into the network in a controlled manner, said the spokesman. From 5 p.m. the situation normalized. The technical experts worked flat out on the exact cause analysis and the sustainable fault clearance. The network elements would still be observed very closely in the coming night and tomorrow.
Deutsche Telekom and Telefónica Deutschland (O2) announced that their networks were stable. "There is no mistake in our network," emphasized a Telekom spokesman. At Telefónica Deutschland it was said: "Our O2 network works perfectly." Telephone calls to the Vodafone network are temporarily not possible or only possible to a very limited extent.
The portal allestören.de registered around 120,000 malfunction reports from users in Germany. On Twitter, customers had reported, among other things, error messages on their mobile phones that allegedly the SIM card was not set up.
According to information from the broadcaster rbb, the emergency numbers 110 and 112 could not be reached in parts of Brandenburg on Monday afternoon "because of a technical damage". Several communities in the Prignitz district were affected. The reason for the partial failures was damage to individual fixed and mobile networks, as the rbb announced with reference to the local authorities.
. (tagsToTranslate) Technologie (t) Vodafone