Île-de-France Mobilités, the transport manager of Île-de-France, is warning about phishing emails linked to the current reimbursement campaign.
Each reimbursement campaign comes with its share of scam emails. Île-de-France Mobilités relaunched its alert message on its site on March 20, 2024 as well as on X (ex-Twitter), inviting subscribers to be vigilant over the coming weeks. “ Have you received an email with the subject ‘Navigo – Subscription suspended’? Be careful not to click on the link, this email is an attempted fraud “, we can read in the publication.
The Île-de-France transport manager recommends:
- Never click on links in a suspicious email asking you for money or your personal information,
- Always log into your account via the official website Or the appnever from an email.
Note that the reimbursement request is made directly on the Île-de-France Mobilités compensation area for Navigo customers.
SMS, emails, watch out for these various phishing
Cybercriminals can use various tricks to trick you. Phishing SMS or emails can:
Fraudulent sites are generally convincing copies of the Navigo site and only ask you to enter your credentials. We notice that these pages are most often frozen and that it is impossible to navigate the site.
The hackers already have a “design” of the site in hand, and relaunch it at each event in the hope of recovering a batch of banking identifiers. Île-de-France Mobilités systematically files a complaint whenever fraud is attempted.
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