NetCologne: Internet provider has serious problems with the telephone and Internet connection


NETCOLOGNE

NetCologne is affected by a disruption. The users report this to our fault indicator. Here you can find out everything about the current situation.

The Internet provider NetCologne is affected by a disruption. Users have been reporting this to our fault reporter since around 11 a.m. Most of the time, the telephone and internet connections are affected.

The disturbances are piling up, especially in North Rhine-Westphalia with the regions of Cologne, Leverkusen and Hamm as urban centers. However, disruptions are also reported in Frankfurt am Main.

It is not yet known what caused the disruption and when the service can be used again without restrictions. We’ll keep you posted here as soon as something new becomes known.

Current fault map from NetCologne

This disruption map was last updated on January 18, 2023 at 08:55. You can find a more up-to-date version in our error reporter for NetCologne. We will also try to help you – as far as possible – with troubleshooting.

Affected cities and regions

  • Cologne
  • Dusseldorf
  • Bonn
  • haan

Most common disorders

  • Problem with the TV (12.00%)
  • Login (0%)
  • Cellular (0%)
  • Internet connection (74.00%)
  • Telephone connection (14.00%)
  • website (0%)

Report fault

Fault indicator from netzwelt.de

We continuously measure the availability of NetCologne’s servers and services and show you any problems or disruptions. Here you will find the current error status for NetCologne, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.

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