new rules to protect consumers against soaring bills

The Energy Regulatory Commission (CRE), with the Energy Mediator and the public authorities, wants to impose a more restrictive framework on suppliers to prevent price creep. These proposals were considered very unsuccessful by consumer defense associations.

The Energy Regulatory Commission (CRE) presented changes last week to prevent the price creep observed over the past two years and to impose a more restrictive framework on energy suppliers. These proposals, worked jointly between the CRE, the Energy Mediator, suppliers and consumer associations, were judged to be very incomplete by the latter.

Franois Carlier, general delegate of the CLCV, went so far as to suggest throwing everything in the basket to start from scratch, while Franoise Thiebault, for Cnafal, felt that it was not mature enough and still too far from what the associations wanted. . We welcome shared findings but the answers only seem partial to us, declared Lucile Buisson, of UFC Que Choisir.

What could change for consumers

The CRE proposes to set up a categorization of contractual offers. Three categories could be created: fixed price offers, price offers indexed to a public reference such as regulated electricity sales tariffs or the benchmark price of gas, other offers linked to market developments.

In addition, the CRE considers that contractual changes or automatic renewals which may have an impact on the final price paid by the consumer must be explained in a perfectly understandable manner by the supplier to customers before their implementation, in particular by clearly mentioning the name and the type of offer, the comparison between the old and new contract prices.

Samuel AUFFRAY

Samuel AUFFRAY

After studying political science in Paris 2 and journalism at the CFJ, Samuel Auffray worked for L’Obs in the field of… Read more

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MoneyVox / SA with AFP / November 2023


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