The fraud prevention services (DGCCRF) have noted in recent months a very sharp increase in reports linked to the energy renovation of buildings, which amounted to 11,000 for the whole of 2022 and 17,000 in 2023, just in the first nine months.
These complaints, which relate not only to elements of fraud but also to difficulties encountered by consumers, represented 4% of all reports in 2022 and now reach 12% of reportsdeclared Friday Thomas Pillot, head of the consumer protection and market regulation department at the DGCCRF.
Control plan
If this progression also reflects a rise in power of the Signal Conso platform, launched to allow the general public to report malfunctions of all kinds to the DGCCRF, it has challenged the government, which presented on Friday a new plan to combat thermal renovation fraud. In total, approximately 170,000 checks were carried out in 2022 and gave rise to administrative or even criminal sanctions.
Five billion euros devoted to energy renovation has whetted appetites and as we strengthen public aid for this priority policy, we must strengthen the arsenal to fight against fraud and guarantee that the euros invested are well spent. used, declared to the press Thomas Cazenave, deputy minister in charge of public accounts.
The annual budget dedicated to this support system for owners of thermal strainers wishing to carry out renovation work has been increased by 1.6 billion euros, which will bring it 5 billion in 2024.
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