Florian still remembers that time when he was refused payment for his full tank of gas in the middle of summer. The reason ? The online bank ING had closed his account, provided with several thousand euros, without warning him. Since mid-July, he has been unable to use the money that belongs to him.
Last December, the online bank ING announced to its million French customers the end of its activity in France. Nine months later, the situation is dramatic for some of them, says RTL. Thus, Florian saw his bank account closed without notice. He still remembers that time when he was refused payment for his full tank of gas.
huge consequences
” No one warned us to tell us ‘attention, on such a date your means of payment will be stopped’. Today, all the money I had in my ING accounts, savings and current account, is still blocked at ING. The account was closed on July 21 and I still haven’t gotten my money back,” he complains since the end of July. Because the consequences for him are enormous. He can’t do no transfer and found himself prohibited banking for a check issued before the closure of his account and refused for collection.
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In reality, this situation is not new. From January ING had begun to close certain bank accounts despite promises of continuity of service by online banking. In its defense, ING explained to MoneyVox close unprofitable accountswhich is a practice authorized by law in compliance with, in particular, two months’ notice.
Boursorama, Fortuneo… ING customers, which is the best online bank for you?
ING’s French clients are ardently courted by Boursorama. After the signing between the two entities of a “definitive partnership agreement”, footbridges were thrown to facilitate the transfer of customers and bonuses, up to 320 euros, were offered. If the current accounts, the assets placed on a Livret A and an LDDS or life insurance transit after opening the current account with Boursorama, the existing mortgages and consumer loans will continue to be managed by ING, with the assistance of a external team.
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